Frequently Asked Questions

We are an out-of-network practice and do not bill insurance directly.
After each session, we'll provide a Superbill that you can submit to your insurer for any available out-of-network reimbursement.
Many clients receive partial reimbursement — sometimes a significant portion — depending on their plan.

To learn about your benefits, contact your insurer and ask:

• Do I have out-of-network benefits?
• What is the reimbursement rate for CPT codes 90791 and 90834, with and without place-of-service code 10?
• What is my out-of-network deductible, and do therapy sessions count toward it?
• What is my out-of-pocket maximum (the spending cap after which many insurers reimburse 100% for the remainder of the plan year)?

Sessions are $300, reflecting our training and expertise in evidence-based care.

Limited reduced-fee openings are currently available at $275.

Payment is due at the time of service. Major credit cards and FSA/HSA cards are accepted.

Your privacy is our top priority. All sessions are strictly confidential, whether in-person or online, so you can feel safe sharing your thoughts and feelings.

Access the Privacy Practices Notice HERE

Absolutely. Online sessions are private and fully secure on a HIPAA-compliant platform. No downloads or apps are required — you can join from anywhere you feel comfortable.

Therapy can be both short-term and long-term, depending on your needs and what you’d like to work on. Many clients begin noticing improvement within 6–8 weeks, with more substantial progress often observable over 4–6 months, though this varies by person. Some clients also prefer and benefit from longer-term support for their goals and needs.

We’ll work together to address your goals and can adjust or add focus areas as needed. As goals are met, sessions naturally shift toward helping you maintain progress and feel more confident applying the skills on your own — our aim is to help you become your own therapist.

When you’re ready, we’ll transition out of therapy in a way that feels right for you, whether that means gradually spacing sessions to biweekly or monthly, or wrapping up sooner based on your preferences. You’re always welcome to return for “booster” sessions or new goals in the future.

To honor both your time and ours, we kindly ask for at least 24 hours' notice if you need to cancel or reschedule an appointment. If you miss an appointment without giving sufficient notice to cancel or reschedule, you will be responsible for the full session fee.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059